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FAQs: Security

How does Awetonet.io ensure the security of its solutions?

Awetonet.io adheres to industry-leading security practices, conducting regular internal and external audits to safeguard user data and maintain system integrity. All data, including user details and configurations, is encrypted for enhanced protection.


What types of security measures are in place?

Our security measures include encryption, multi-factor authentication (MFA), proactive monitoring, and timely updates to mitigate risks and ensure robust protection against cyber threats. We also conduct automated security testing at fixed scheduled times and during our CI/CD workflow to continuously identify and address potential vulnerabilities. Additionally, employees must go through rigorous security protocols to access and push codes, ensuring that all changes meet our stringent security standards.


How often are security audits conducted?

Security audits are conducted continuously to uphold the highest standards of security, ensuring compliance with regulatory requirements and industry best practices. Additionally, Awetonet.io performs automated security tests as part of our CI/CD workflow to proactively identify and mitigate potential vulnerabilities.


Can I turn off 2-Factor Authentication (2FA) when logging in?

No, 2-Factor Authentication (2FA) is mandatory to uphold security standards and protect user credentials from unauthorized access.


Can Awetonet.io employees access my data?

No. All data in Awetonet.io systems is rigorously encrypted, ensuring that no one, not even Awetonet.io's executive team, can access our customers' data.

In the event of a support request, Awetonet.io will issue a temporary support Guest license. Users must then explicitly invite Awetonet.io as a Guest to the affected site to enable further troubleshooting. This strict protocol underscores our commitment to maintaining the highest levels of data security and privacy.